Using this hat and coat hook is easy. Simply hang your hats, coats, or other items on the hook. Make sure the items are not too heavy as it's designed for general commercial use. When it comes to maintenance, you can wipe it down with a soft, damp cloth regularly to keep the satin finish looking great. Avoid using abrasive cleaners as they can scratch the surface. If you notice any loose parts, check the wall plate and tighten the screws if needed. With proper care, this hook will serve you well for a long time.