Using this Bobrick liquid soap dispenser is easy. Simply press the push-button to dispense the all - purpose soap. When it's time to refill, pull the dispenser out and pour in the soap. Make sure to keep the dispenser clean. Wipe it regularly with a soft, damp cloth to maintain its satin - finish stainless - steel look. Avoid using abrasive cleaners as they may scratch the surface. Also, check the locking device occasionally to ensure it's working properly. If you have any issues, contact the manufacturer.