Using the TowelMate is super easy. Just place the towels in the easy - load channel and let the retainer hold them in place. Each time you need a towel, simply pull one out, and it will dispense just one at a time. When installing, you don't need any tools, so you can quickly set it up in existing cabinets. As for maintenance, since it's made of recycled stainless steel, it's quite durable. But you can wipe it down with a damp cloth occasionally to keep it clean. Remember, it's designed to reduce towel usage, so try not to pull out multiple towels at once. This way, you can make the most of its resource - saving feature and keep it working well for a long time.