Using this coat rack is a breeze. Simply mount it on a wall surface where you want to hang your hats and coats. Make sure the wall can support the weight of the rack and your items. When hanging heavy coats, distribute the weight evenly among the three hooks to avoid overloading one hook. As for maintenance, use a soft, damp cloth to wipe the stainless - steel surface regularly. Avoid using abrasive cleaners as they can scratch the satin finish. If there are stubborn stains, a mild stainless - steel cleaner can be used, but always test it on a small, hidden area first. With proper care, this coat rack will serve you well for a long time.