Using this product is simple. First, install it on a hard surface using the provided surface - mounting collar. Then, load the paper towels into the dispenser at the top. You can choose between C - fold or multi - fold towels. When someone needs a towel, they can easily pull it out through the hemmed opening. As people use the towels, they can discard them in the waste receptacle at the bottom. When the waste receptacle is full, use the rolled finger hole to lift it out and empty it. For maintenance, wipe the unit regularly with a soft cloth to keep the satin finish looking good. Check the tumbler lock from time to time to make sure it's working properly. Also, keep an eye on the hinge to ensure smooth operation of the door. If you notice any damage or issues, contact the manufacturer for assistance.