Using this Bobrick hat and coat hook is easy. Simply find a suitable spot on the wall, mark the holes according to the concealed wall plate, and then mount it securely. When hanging your hats and coats, make sure not to overload the hook to avoid any damage. For maintenance, you can clean the stainless - steel surface with a mild soap and water solution. Avoid using abrasive cleaners as they may scratch the polished finish. With proper care, this hook will serve you well in your commercial space for a long time.