Using this Bradley towel dispenser is easy. First, open the door using the key for the tumbler lock. Then, place a 9 - inch wide by 9 - inch roll of paper towels inside the dispenser. Make sure the towel end is accessible through the opening. Close the door and you're ready to go. When it comes to maintenance, keep the dispenser clean by wiping it with a soft, damp cloth regularly. Avoid using abrasive cleaners as they can scratch the satin finish. Check the lock periodically to ensure it's working properly. If the towel roll runs out, simply repeat the steps to replace it.