Using the ASI 20031 toilet paper dispenser is easy. First, insert two rolls of toilet paper into the 'Hide - A - Roll' compartment. One roll will be at the ready, and the other will be stored below. To access the toilet paper, unlock the door with the provided key. When it's time to refill, simply open the door and replace the used roll. For maintenance, wipe the dispenser regularly with a soft, dry cloth to keep the satin finish looking great. Avoid using abrasive cleaners as they may damage the stainless steel. Make sure the hinges and lock are lubricated occasionally to ensure smooth operation. Also, check the installation periodically to make sure it's still secure on the wall.