Using this ASI 8032 toilet paper holder is easy. First, press the concealed release button to spread the support arms. Then, place two toilet tissue rolls with standard cores (up to 5 inches in diameter) onto the holder. When you need tissue, just pull gently, and the tension plates will ensure you get a controlled amount. As for maintenance, use a soft, damp cloth to wipe the chrome finish regularly to keep it shiny. Avoid using abrasive cleaners as they may scratch the surface. When the tissue runs out, press the release button again to remove the empty cores and replace them with new rolls. Also, make sure the tension plates are in good condition and functioning properly to keep the rolls secure.