Using this Bradley paper towel dispenser is a breeze. First, open the door using the key for the tumbler lock. Then, load either C - fold or multi - fold paper towels into the dispenser. Make sure the towels are properly aligned so they dispense smoothly. When it comes to maintenance, simply wipe the stainless steel surface with a mild cleaner regularly to keep its elegant satin finish. Avoid using abrasive materials that could scratch the surface. Also, check the hinge and lock periodically to ensure they are working properly. If you need to refill the towels, just repeat the loading process. That's all there is to it!