Using this paper towel dispenser is easy. Simply place your hand under the dispenser, and the TowelMate® system will release one towel for you. When it's time to refill, open the flush lock, and load either C - fold or multifold paper towels up to the dispenser's capacity of 400 C - fold or 525 multifold towels. For maintenance, regularly wipe the dispenser with a soft, damp cloth to keep the matte black finish looking great. Avoid using abrasive cleaners as they might damage the stainless - steel surface. If you notice any issues with the towel dispensing mechanism, check for any jammed towels and remove them gently.